Brené Brown On Strong Ground and Mental Toughness

Leading mental toughness expert Doug Strycharczyk, CEO of AQR International – the UK-based publisher of the globally recognised Mental Toughness assessments – recently shared his thoughts on Brené Brown’s new book Strong Ground, which makes direct reference to the Mental Toughness framework. “It’s great to see Brené Brown’s Strong Ground making reference to mental toughness […]

Unlock Potential in Teams -The Smarter, Softer Way

Burnout is still everywhere—and so is its quieter cousin: disengagement. To address these challenges, it’s crucial to focus on strategies that unlock potential in teams. While headlines have moved on from 2022’s “quiet quitting” trend, the core issue remains. Employees and team members are still silently checking out, often not from laziness or entitlement, but […]

Leadership in the Age of AI: Navigating Increasingly Unknown Waters

Leadership in 2025 is defined less by certainty and more by adaptability. In the age of AI, leadership demands a new approach as AI tools continue to shape the global workforce. Leadership in the age of AI requires three major mindset-driven shifts emerging across industries, from tech and education to healthcare and government. 1. Augmentation […]

5 Ways Micro-Managing Is Hurting Your Leadership Skills

There’s a fine line between leading a team and being micro-managers who control every move they make. In high-pressure environments, it’s easy for micro-managers to default to control – especially when performance is on the line. But real leadership isn’t about overseeing every detail. It’s about building trust, creating clarity, and helping others grow, even […]

The Ultimate Leadership Flex

A woman looks intently at a colleague/employee who is explaining something while pointing at a laptop. They appear to be in a relaxed work environment such as a creative agency.

Leadership used to mean having the answers. Now? It means having the bandwidth to listen – even when the room’s loud and the path is unclear. Understanding how to become a better leader involves embracing this shift in focus. In a world of rapid change, authority without adaptability falls flat. People don’t need perfection. They […]

The Inner Life of a Leader: Why Self-Regulation Is the Trait No One Talks About

Leadership is often framed around vision, influence, or strategic thinking. But the leaders people trust-the ones who calm the room, steer during turbulence, and don’t project their panic downward-share something quieter: self-regulation. It’s rarely listed in job descriptions, yet it underpins nearly every leadership action. It’s the capacity to stay composed, not because you’re unaffected, […]

Why Only 1 in 5 Employees See Customer-First Leadership—and How to Change That

In today’s competitive landscape, only 1 in 5 employees perceive their leaders as truly customer-first. This disconnect can erode trust, hinder innovation, and ultimately impact the bottom line when considering employee engagement and leadership. To bridge this gap, leaders must cultivate a mindset that prioritises customer needs at every level of the organisation. Lead with […]

Top 5 ways Mental Toughness Builds Better Leaders

In leadership and understanding how to become a better leader, mental toughness is a critical yet often understated quality. It encompasses the ability to remain composed, make informed decisions under pressure, and persist through challenges. Unlike traits such as charisma or technical expertise, mental toughness is foundational to effective leadership. Emotional Regulation Leaders frequently encounter […]

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